MPN Motorcycle Powersports News
BMW Motorrad Dealers Top-Ranked in 2025 in Powersports Study
June 2025
BMW Motorrad dealerships ranked highest in the 2025 Pied Piper PSI Service Telephone Effectiveness (STE) Powersports Industry Study, which measured the efficiency and quality of customer attempts to schedule service appointments by telephone. Following BMW were Kubota, Triumph, Polaris Off-Road and Harley-Davidson. Pied Piper submitted service calls to 1,531 powersports dealerships representing 27 brands, then evaluated the telephone ...
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Powersports Business
BMW dealers rank No. 1 in PSI study measuring service appointments
June 2025
BMW Motorrad dealerships had the highest score on Pied Piper's 2025 PSI Service Telephone Effectiveness (STE) Powersports Industry Study, which measured the efficiency and quality of customer attempts to schedule service appointments by telephone. Following BMW were Kubota, Triumph, Polaris Off-Road, and Harley-Davidson. Pied Piper submitted service calls to 1,531 powersports dealerships representing 27 brands and evaluated the telephone ...
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» View PDF of Article (1.07 MB) 