Measure, Report & Improve
Best Practice Measurement & Reporting to Help Your Retailers Grow, Powered by Data Science & Interactive A.I.
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC RSS Feed
Best Practice Measurement & Reporting to Help Your Retailers Grow, Powered by Data Science & Interactive A.I.
Motor Vehicle Industry
PSI® LHE™ - Lead Handling
Effectiveness™ Facility Evaluation/Audit
Programs Learning, Training
& Best Practices Recent Press About & Contact

Recent Press - Marcus Amick

View all articles or select industry below:

All    Automotive    Powersports    Ag, Boat, RV, Other    RSS Feed

Car Dealership Guy Dealers are responding faster than ever to web leads, but automation risks linger

Car Dealership Guy
Dealers are responding faster than ever to web leads, but automation risks linger

February 2026

Responsiveness to sales leads submitted through dealership websites has improved overall, with Infiniti stores ranking as the most responsive to customer inquiries. The details: According to the 2026 Pied Piper PSI Internet Lead Effectiveness (ILE) Auto Industry Study, the average Infiniti store scored 11 points higher than the industry average out of 100. Infiniti dealerships earned a score of 82 out of 100 in the study, which analyzed ... Read More >

» View PDF of Article (696.8 KB) PDF Document

Tags: Acura Cadillac Honda Infiniti Marcus Amick Subaru Toyota Internet Lead Effectiveness Car Dealership Guy
Prospect Satisfaction Index® (PSI®) | Facility Evaluation/Audit Programs | Learning, Training & Best Practices | LHE™ - Lead Handling Effectiveness™ | Recent Press | About & Contact
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC RSS Feed
© 2003-2026 Pied Piper Management Company, LLC. All Rights Reserved.  |  Terms of Use  |  Privacy Policy
Automotive Mystery Shopping Power Equipment, Powersports, RV & Marine Mystery Shopping Motorcycle Mystery Shopping
Site Navigation
Printed: February 27, 2026

All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2026 Pied Piper Management Company, LLC.